MikeA.

Need Penn Spinfisher VI 5500 spool washers

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Greetings!

 

I loaded up my new 5500, and the line is loading more at the BOTTOM of the spool.  And of course, I mistakenly tossed the washers that came with the reel.  I spoke with someone at Penn, and they said that I need a thinner washer, and because it's "an internal part," they want me to send it back for warranty maintenance.  This seems a little extreme, since the reels come with different washers already.

 

Can someone help me figure out how to fix this problem?  Thanks in advance!

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5 hours ago, MikeA. said:

Greetings!

 

I loaded up my new 5500, and the line is loading more at the BOTTOM of the spool.  And of course, I mistakenly tossed the washers that came with the reel.  I spoke with someone at Penn, and they said that I need a thinner washer, and because it's "an internal part," they want me to send it back for warranty maintenance.  This seems a little extreme, since the reels come with different washers already.

 

Can someone help me figure out how to fix this problem?  Thanks in advance!

I believe if it's loading more on the bottom, you need to remove a shim.  Also, make sure the spool is seated properly and drag is tightened down before spooling line 

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7 hours ago, MikeA. said:

Greetings!

 

I loaded up my new 5500, and the line is loading more at the BOTTOM of the spool.  And of course, I mistakenly tossed the washers that came with the reel.  I spoke with someone at Penn, and they said that I need a thinner washer, and because it's "an internal part," they want me to send it back for warranty maintenance.  This seems a little extreme, since the reels come with different washers already.

 

Can someone help me figure out how to fix this problem?  Thanks in advance!

If the line is stacking at the back of the spool, you're going to have to remove shims. If that doesn't work, you're going to have to shim the rotor. I had to do that with one of my Torques. I was able to do it myself with washers that the guys over at Penn provided. It wasn't that big of a job. Why don't you go over to the Penn forum and ask the Penn guys if they can send you the shims?

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11 hours ago, MikeA. said:

Greetings!

 

I loaded up my new 5500, and the line is loading more at the BOTTOM of the spool.  And of course, I mistakenly tossed the washers that came with the reel.  I spoke with someone at Penn, and they said that I need a thinner washer, and because it's "an internal part," they want me to send it back for warranty maintenance.  This seems a little extreme, since the reels come with different washers already.

 

Can someone help me figure out how to fix this problem?  Thanks in advance!

Just fyi, something is wrong with these reels. I made a thread about this same issue last year for my 4500. I exchanged it and the new reel is fine. Did you by any chance order from amazon?

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7 hours ago, ifishthebadspots said:

Just fyi, something is wrong with these reels. I made a thread about this same issue last year for my 4500. I exchanged it and the new reel is fine. Did you by any chance order from amazon?

No.  Ordered through Basspro.

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13 hours ago, Evil-Bay said:

I believe if it's loading more on the bottom, you need to remove a shim.  Also, make sure the spool is seated properly and drag is tightened down before spooling line 

There are no shims.  Just one washer.

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