Pma531 Posted April 11, 2019 Report Share Posted April 11, 2019 (edited) I had to use the St. Croix warranty for one of my rods. I’m pretty impressed with St. Croix. Back in 2016 I bought a 9’ St. Croix Mojo Surf 3/4-4oz with a 5 year warranty. I have a bunch of St. Croix rods and I’ve never had an issue with any of them. With this rod, I’ve had a bunch of issues with the guides and at the end of last season, it started spinning at the reel seat. I took it to a local tackle shop to fix the reel seat and to fix yet another guide which had an Insert pop out. I was told the reel seat was a warranty issue. I contacted St. Croix, sent them the entire rod, and was told with one phone call (they called me) that they are giving me a brand new rod. A brand new rod for a rod that has been fished for almost three years.... that’s freakin awesome!!!!! Just sharing my experience. Edited April 11, 2019 by Pma531 mattyboyee and Crabba 2 Link to comment Share on other sites More sharing options...
the3fishheads Posted April 11, 2019 Report Share Posted April 11, 2019 Pretty sure they build their warranty into the cost of the rod. Hope so for them. On that note...never broke a st croix. Also never owned a mexican mojo. **** the U.N. Link to comment Share on other sites More sharing options...
Reed422 Posted April 11, 2019 Report Share Posted April 11, 2019 27 mins ago, Pma531 said: I had to use the St. Croix warranty for one of my rods. I’m pretty impressed with St. Croix. Back in 2016 I bought a 9’ St. Croix Mojo Surf 3/4-4oz with a 5 year warranty. I have a bunch of St. Croix rods and I’ve never had an issue with any of them. With this rod, I’ve had a bunch of issues with the guides and at the end of last season, it started spinning at the reel seat. I took it to a local tackle shop to fix the reel seat and to fix yet another guide which had an Insert pop out. I was told the reel seat was a warranty issue. I contacted St. Croix, sent them the entire rod, and was told with one phone call (they called me) that they are giving me a brand new rod. A brand new rod for a rod that has been fished for almost three years.... that’s freakin awesome!!!!! Just sharing my experience. If only all rod companies were as great as them. Got a top section for a mojo the other day $35 bucks. Can't beat that! I Imagine that just covers the dang shipping costs. Link to comment Share on other sites More sharing options...
CoffeeHangover Posted April 11, 2019 Report Share Posted April 11, 2019 That's good, St. Croix always seems to stand by their product user error or not. In the meantime I'm gonna get my popcorn ready for when Levari shows up. CDubbs, Ravens52988 and CrashHard23 3 Link to comment Share on other sites More sharing options...
Crabba Posted April 11, 2019 Report Share Posted April 11, 2019 Good company. I have to deal with them soon as well. Noticed that my legend has a flaw in the finish that looks like it can only get worse. They have a cool upgrade program too Link to comment Share on other sites More sharing options...
Pma531 Posted April 11, 2019 Author Report Share Posted April 11, 2019 18 mins ago, the3fishheads said: Pretty sure they build their warranty into the cost of the rod. Hope so for them. On that note...never broke a st croix. Also never owned a mexican mojo. I’m sure the cost is built in. Like everything else. Lol “Mexican Mono”. 13 mins ago, CoffeeHangover said: That's good, St. Croix always seems to stand by their product user error or not. In the meantime I'm gonna get my popcorn ready for when Levari shows up. Oh ****, did I open a can of worms? Link to comment Share on other sites More sharing options...
Pma531 Posted April 11, 2019 Author Report Share Posted April 11, 2019 I would of upgraded. But in the last month or so, I bought a new hobie and a Lowrance Ti2. Just didn’t feel like doing it right now. Lol Link to comment Share on other sites More sharing options...
the3fishheads Posted April 11, 2019 Report Share Posted April 11, 2019 (edited) Mike on my old 10' triumph.. Edited April 11, 2019 by the3fishheads **** the U.N. Link to comment Share on other sites More sharing options...
InvokeFifth Posted April 12, 2019 Report Share Posted April 12, 2019 Of course the cost of the warranty is built in to the price of the rod. Perhaps St. Croix should use that money to build a better rod. Ravens52988 1 "It's tough to end your fishing trip when catching fish, but it's harder to end it when you're not." Joe X Link to comment Share on other sites More sharing options...
Wire For Fire Posted April 12, 2019 Report Share Posted April 12, 2019 Yup had to deal with few times over last 20 plus years , always a pleasure and painless , even when I ate chit on the rocks and snapped my avid surf in two they sold me a new one at a huge discount ( accident guarantee) Link to comment Share on other sites More sharing options...
Cadman T Posted April 12, 2019 Report Share Posted April 12, 2019 I as well have dealt with St Croix and G Loomis. Both are stand-up companies. Never had issues with them regarding taking care of broken rods. Practice, practice and more practice, and when you think you're good practice some more." circa 2006, Cadman Link to comment Share on other sites More sharing options...
Ravens52988 Posted April 12, 2019 Report Share Posted April 12, 2019 (edited) 4 hours ago, InvokeFifth said: Of course the cost of the warranty is built in to the price of the rod. Perhaps St. Croix should use that money to build a better rod. Better rod? What makes them such a crappy rod to you? Owned st. Croix for 20+ years and never broken a single rod(knock on wood) and ill use weights way beyond their limit and cast sometimes how they shouldnt be. You own century's and van staal's.Getting higher end stuff doesnt make you a better fisherman, it just makes you a better consumer. Edited April 12, 2019 by Ravens52988 IFish4Free 1 Link to comment Share on other sites More sharing options...
xahoidenbbb Posted April 12, 2019 Report Share Posted April 12, 2019 Better rod? St croix make one of the best rod! Ravens52988 1 Link to comment Share on other sites More sharing options...
CrashHard23 Posted April 12, 2019 Report Share Posted April 12, 2019 10 mins ago, Ravens52988 said: Better rod? What makes them such a crappy rod to you? Owned st. Croix for 20+ years and never broken a single rod(knock on wood) and ill use weights way beyond their limit and cast sometimes how they shouldnt be. You own century's and van staal's. Getting higher end stuff doesnt make you a better fisherman, it just makes you a better consumer. Old st croix's used to be the best but the new stuff they have been putting out does not have the same quality. I bought a St croix Triumph surf 15 years ago. Never once did it fail on me. I saw a new one at a tackle shop and its different..Didn't feel as good as the old model. Link to comment Share on other sites More sharing options...
Ravens52988 Posted April 12, 2019 Report Share Posted April 12, 2019 9 mins ago, CrashHard23 said: 9 mins ago, CrashHard23 said: Old st croix's used to be the best but the new stuff they have been putting out does not have the same quality. I bought a St croix Triumph surf 15 years ago. Never once did it fail on me. I saw a new one at a tackle shop and its different..Didn't feel as good as the old model. They're using different material, but i feel ya on that tho, im an ugly stick guy too, have a dozen or so ugly sticks older than me that are still in amazing condition but when i looked and felt some of the new ones, they didnt feel as sturdy. Link to comment Share on other sites More sharing options...
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