BrianBM

Edge rods

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124 posts in this topic

The lead time is not the problem to me .... The lack of Communication is the problem. Gary Loomis take a class on Communication Skills 101.

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Unfortunately Gary is the design guru , everyday inquires are handled by other employees . 

Anyhow just got my second rod I ordered in March ! 

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LOL! I ordered a couple of blanks the second week if april, they shipped a week later! They sent the wrong blanks... Customer service was quick to respond and emailed me a return shipping label. But when I sent a follow up email as to the status of the blanks I ordered. Crickets. 

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