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Gully

cant open itunes!

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keep getting the popup from microsoft saying were sorry but cannot open the page at the time, with the send/dont send button to click and choose. had a run in with a pretty heavy virus not too long ago. took a bit of time and some serious head pounding to get rid of it. maybe its not totally dead! ! ! wanna download some new cd's frown.gif

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will i loose music that is there already?

 

 

update: itunes opened a small window stating that the "bonjour service" was disabled and needed to be reapplied. never heard of it! headscratch.gif

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View Postwill i loose music that is there already?

 

 

update: itunes opened a small window stating that the "bonjour service" was disabled and needed to be reapplied. never heard of it! headscratch.gif

 

It's part of iTunes, dont worry about it.

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can you open your iTunes library to access existing music? if you can then just copy it to another folder and reboot. if you have all the music on an iPod then you can just rip it back onto your computer like i just did 30 seconds ago.

 

i think your going to have to re install it in the end anyways.

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View PostUninstall, reboot, and reinstall a fresh copy.

 

The malware probably clobbered some parts of the program.

 

didnt work. will try the repair next

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