SurfGuy85 Posted November 8, 2008 Report Share Posted November 8, 2008 thanks to all on the advice with the vs drag problem i had. acording to craig the right hand retreve drag flow out of the reel was in the rong dirction for the reel (something the designer missed who now apparently owns Z-bass). craig replaced some hardware in the spool and got me a new spool cap all for nothing so im happy and back in action. hoping to test it on another cow which are so few and far between by my kneck of the woods that im sure il feel the pain of this drag problem for a few months to come . thanks again tight lines ant. Link to comment Share on other sites More sharing options...
XBMX Posted November 8, 2008 Report Share Posted November 8, 2008 doubletalk for being assembled wrong at the factory. craig has a rep for doing the right thing, glad you're back in action. Link to comment Share on other sites More sharing options...
Charleston Posted November 8, 2008 Report Share Posted November 8, 2008 (something the designer missed who now apparently owns Z-bass). thanks again tight lines ant. What does this have to do with it? Sounds like salesman speak to me. I am old but I'm slow. Link to comment Share on other sites More sharing options...
SurfGuy85 Posted November 9, 2008 Author Report Share Posted November 9, 2008 ha, well craig told me that the old model vs which i own were never field tested so craig said thats why he (i forgot his name) fired the guy who helped design the reel. that indavidual suposedly is now in charge of z bass? i wouldnt really know i was just throwing it out there as random half assed info that i recieved. Link to comment Share on other sites More sharing options...
jbt114 Posted November 9, 2008 Report Share Posted November 9, 2008 7 posts and your bashing the inventor of Van Staal and ZeeBaas? Welcome to the site. Chris I'm on a bridge to a better day... Link to comment Share on other sites More sharing options...
pauley1 Posted November 9, 2008 Report Share Posted November 9, 2008 Who's Craig? Is he a VS employee? Link to comment Share on other sites More sharing options...
XBMX Posted November 9, 2008 Report Share Posted November 9, 2008 North East Rep I think, nice fellow. Link to comment Share on other sites More sharing options...
Miss199 Posted November 9, 2008 Report Share Posted November 9, 2008 Who's Craig? Is he a VS employee? Craig is a van staal rep and a very good one. If you need your van staal serviced he is the one to talk to. Link to comment Share on other sites More sharing options...
NIB Posted November 9, 2008 Report Share Posted November 9, 2008 Craig is worth his weight in gold to VS.. In a nutshell he really cares. Build a Better Mantrapand the Rats will beat a path to your Door.. Link to comment Share on other sites More sharing options...
pauley1 Posted November 9, 2008 Report Share Posted November 9, 2008 Thanks ladies and gentlemen. Can someone PM me his contact information? Just in case. Link to comment Share on other sites More sharing options...
RayG Posted November 9, 2008 Report Share Posted November 9, 2008 I had the pleasure of meeting Craig, a true gentleman and a pleasure to work with, he cares and listens to the customers. His full name is Capt. Craig Cantelmo, Field Sales Manager for Van Staal. Ray Link to comment Share on other sites More sharing options...
NIB Posted November 9, 2008 Report Share Posted November 9, 2008 Also know as craig vanstaalmo Build a Better Mantrapand the Rats will beat a path to your Door.. Link to comment Share on other sites More sharing options...
Black Cloud Posted November 9, 2008 Report Share Posted November 9, 2008 ccantelmo@vanstaal.com Link to comment Share on other sites More sharing options...
afterhours Posted November 9, 2008 Report Share Posted November 9, 2008 every manufacturer could use a craig cantelmo, this guy cares and is super helpful. "A GAMEFISH (which striped bass should be) Is too valuable to be caught only once"...Lee Wulff " When the people fear the government, there is tyranny. When the government fears the people, there is liberty" - Thomas Jefferson "I'm from the government, and I'm here to help." Most dangerous words in the English language...Ronald Reagan Link to comment Share on other sites More sharing options...
SurfGuy85 Posted November 9, 2008 Author Report Share Posted November 9, 2008 bashing van staal? im not bashing van staal or z bass im repeating information that im sure someone else might find important as well as suprising the same way i did. after all the hassel ive dealt with due to the old style reel that DOES have a defect in the drag design im still quite happy with them and delighted with the service of the rep. craig who took care of things for me. so dont worry....no bashing, just information sharing. Link to comment Share on other sites More sharing options...
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