Hi there, yesterday I bought this new Penn Squall II Strad Drag 25N. By getting it out of the box and trying it, I am hearing this noise, probably from gears. When the spool is freely rotated there is not any noise, however when reeling the noise is there, together with a dry-hard feeling. Is it normal or should I ask for an exchange? The is never been used before. See the video here https://drive.google.com/file/d/1REzc4p3TS2z2oLbcEb71NRu5QDLAsiP3/view?usp=sharing
Thanks!