I had to use the St. Croix warranty for one of my rods. I’m pretty impressed with St. Croix. Back in 2016 I bought a 9’ St. Croix Mojo Surf 3/4-4oz with a 5 year warranty. I have a bunch of St. Croix rods and I’ve never had an issue with any of them.
With this rod, I’ve had a bunch of issues with the guides and at the end of last season, it started spinning at the reel seat. I took it to a local tackle shop to fix the reel seat and to fix yet another guide which had an Insert pop out. I was told the reel seat was a warranty issue. I contacted St. Croix, sent them the entire rod, and was told with one phone call (they called me) that they are giving me a brand new rod.
A brand new rod for a rod that has been fished for almost three years.... that’s freakin awesome!!!!! Just sharing my experience.