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PENN Fishing

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About PENN Fishing

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  • About Me:
    A proud supporter of Stripers Online to answer any questions about PENN products and provide service
  • Interests (Hobbies, favorite activities, etc.):
    Helping Stripers Online members with service. Send us a PM and we will be happy to help.
  • What I do for a living:
    Design and manufacture high quality fishing gear for saltwater anglers.

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  1. Hello LI_Angler, Thanks for reaching out. If the reel is brand new it is covered under warranty. I will send you instructions on how to send it in for warranty repair. Jim
  2. Bumping this one up just to note that we have this added back and this data should be available now on our site. Had a few issues to work through due to the new website format but all should be good now, just took a little longer than expected. If you cant see it, clear your cache, even had to do that on my work laptop to see it. - Ben
  3. Hello LI_Angler, The SS reels are on the reels no longer serviced list. Please see below from our website. I will send you a message with some options. Jim REELS NO LONGER SERVICED We regret to inform you that we are no longer able to service the following PENN reels and downriggers. We appreciate your patronage and apologize for any inconvenience this may cause you. Spinning reels: Prion AF/Affinity Captiva/CV2 Spinfisher Greenie & Z-Series GR-Series PG Series Silver Series Silverado SS Series Conventional reels: GLS Lever Drag Baitcast/Levelmatic (910/920/930/940) GTO Level Wind Mag Power 970/80/90 800 Series of line counter reels Mariner Series 118 16/0 Senator reel Other: Electric/Manual Downriggers Fly reels While we no longer service these reels, they are still eligible for our exchange program, which offers customers an upgrade to a new series of reel (refurbished or new) at a discounted price with a full one-year warranty. If your PENN reel is not on this list, please contact us for information about servicing/exchanging your reel.
  4. We aren't trying to hide anything here. If you noticed over the holidays we relaunched our entire website to be much more user friendly than the prior which in itself was a monumental task. We built out all of those charts and had it included but it dropped out somehow in the launch process. Appreciate the catch. I'll have it added back in shortly Ben
  5. Hello Fishmak, The SSVI , SSVII handles are not compatible with the Torque spinners. The power knob style handle from the TRQII5500 will fit the TRQS5. It is available in gold and silver only. I will send you ordering instructions if you are interested. Jim
  6. M, Looking at the schematic, the Clash II 1000 also has a 1E body slope that can be removed. tony
  7. Great self trouble-shooting ! Thanks for sharing tony
  8. Hello, If you are still in need of service, let us know! The gap is normal! Thanks tony
  9. Hi pcb, We do not give info on future plans until ICAST time frame typically. But if you are asking will there be any changes to the Fathom II for 2024, the answer is no. tony
  10. Hello, For the Slammer IV, you can remove #1E and it will convert to manual bail. You can also remove the #28 trip lever, however it will throw a little bit of a wobble in the rotor. For the Clash. I assume you have a first gen and if so you have to remove the #28 trip lever because there is no body slope to be removed. You can put the parts back and convert to auto any time you wanted. tony
  11. Hi Jim,

    I have a 5500SS and the anti-reverse failed and I'm pondering my options. I called and asked if the anti reverse part was available and the tech was unsure. The exchange program seems to be valuated upon receipt of the defective reel. If I was unhappy with Penn's evaluation then I have two way shipping to cover. Looking at the Spinfisher 3500 which is valued at (sale) $106 amazon to $151 at TD, so I have no clue as to what Penn would allow. So I guess my question is the part available for purchase from Penn and I try to repair it myself.

  12. Hi Jim, Yes, we still service the USA Slammers. Jim
  13. Hello NJ Mojo. The knobs are pressed on and there is no way to tighten it. I will send you info on how to get a new handle. Jim
  14. Hello NJ Mojo, Making the reel manual trip is a popular mod. Removing part 1E, housing slope, will convert the reel to manual trip. Jim
  15. Hi UncleJohn, Sorry to hear the reel is giving you trouble. Hard to pinpoint exactly what it could be. Perhaps after 3 years the reel just needs a service. I will send you instructions on how to send it in. Jim
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