I went to buy a Simrad 12 inch chart plotter with 4G radar package from them waited 3 months and still no answer . Got the same package in a week from another supplier . West marine let 5k dollars walk away on that one .
Went to buy boat seats this year same thing ordered in May they told me mid July i Might see them . I got them from the manufacturer with covers and slides for the bottom of the seat $80 cheaper and faster .
That was $800 they let walk away .
If they don't have it on a shelf its a waste of time with them .