As some of you know I made a rookie mistake back in early December and caused the tip of my St Croix 10'6" Legend Surf to break. I contacted St Croix and they quickly replaced the tip section but the new one was warped. They then sent me an entire new rod and it too had a bent tip. I sent them pictures of the tips and returned them to them for evaluation. A few days ago I got a call from someone in their customer service department and was told that there was some kind of error made in the building of the 9' and 10'6" Legend Surf rods. They recalled all of the recent manufacture rods of those models and will have to make new runs of them.
I will be receiving a rod of the new rod which they hope to have available within 3 to 6 months. I consider this outstanding service to a customer on a rod that was about 9 years old. All I can say is, great job St Croix. Looking forward to getting my new rod in a few months. Great rod with great warranties and outstanding employees.