L L Bean Warranty
Posted November 02 2007 - 2:52 PM
Posted November 02 2007 - 2:58 PM
I just returned an 8 month old pair of waders that leaked from the moment I bought em - But not so bad that it was worth the hour drive back to the store, at least until the temperature started dropping. The girls at the service desk were as nice as can be about changing em out, except they had recalled the entire line and I was stuck buying a new pair for either $100 more or $80 less. Lifetime warranty so I went less
If they no longer carry the item they'll credit your money back in a store voucher - keep the receipt or you'll get the lowest sale price back.
I just wanta play everyday despite small nagging injuries --
and go home to a woman who appreciates how full of crap I truly am. ~ Crash Davis
I'm really easy to get along with once you people learn to see it my way.
Posted November 02 2007 - 3:38 PM
Posted November 02 2007 - 3:58 PM
Posted November 02 2007 - 5:26 PM
Or do you have to go through the manufacturers warranty instead?
You can return anything LLB sells at any time and, believe it or not, for any reason. If you have your sales slip, you'll receive a refund (or credit to the account charged). If it's clear that the item was charged a long time ago, you will get a check refund. If you have no receipt, you'll receive a merchandise credit, or if you press, a refund check in the mail. If you make a credible argument you paid more than the lowest price, LLB will likely honor your claimed higher price. There is no other merchant who even comes close to LLB's liberal return policy.
Posted November 02 2007 - 7:43 PM
Posted November 02 2007 - 7:58 PM
I've never once returned a thing there. If I wear it out i but another.
However the magic words are "i'm not 100% satisfied" and you'll get what you want.
great service, given by a great group of employees.
No, I don't work there.
Posted November 03 2007 - 2:02 AM
Posted November 03 2007 - 9:37 PM
Originally Posted by Sudsy
I just returned an 8 month old pair of waders that leaked from the moment I bought em
Which Bean waders were these? I just returned my third pair of LL Bean Bomber waders for leaky neoprene feet...I'm hoping the newest pair, now made in China, is better than the previous made in USA waders that besides the leaks fit very well.
Posted November 03 2007 - 9:52 PM
Posted November 04 2007 - 9:57 AM
In less than a week I recieved new ones in the mail. Not many stores will do that. I have since bought another pair, feeling like I took advantage of them.
Posted November 04 2007 - 1:41 PM
Posted November 16 2007 - 12:10 AM