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CR Yaker

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About CR Yaker

  • Birthday 11/11/1965

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  • About Me:
    Retired, fishing kayak guide.
  • Interests (Hobbies, favorite activities, etc.):
    Hobie Tandem Island & Revolution 11

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  • Gender
    Male
  • Location
    Jaco, Costa Rica

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  1. The worst surf is the one that breaks right on top of a steep shore at different times in the set, others bigger out further. Best to look for a more gradual shore depth so that you can jump out at waist deep and turn the kayak bow into the surf (if necessary). I always pedal in, rudder out. Be ready to at least loosen the rudder before jumping out and bungee the pedals or pull them. Going backwards would be suicide here and if it was possible, then it's a breeze directly in forward. But you definitely want to end backwards. Obviously each beach is different at different times in the tide.
  2. How strange. I've never had Hobie tell me to go F myself. That is so out of character for this company, who pride themselves on customer service and demand the same from their distributors. Hobie always requires you to go thru a dealer for warranty coverage or to file a claim. After that they will entertain direct contact, in/or special circumstances. Every time, Hobie has exceeded my expectations.
  3. As you can see, Matt walked back this poke at Kross that there would be any changes to existing warranty or good will by Hobie. I think your giving Kross far too much weight that his flag waving has had any effect on Hobie policy. Which by the way he desires to be the case. This I find the basis of his continued forum rampage of attack on Hobie. It's all about his need to fulfil this ego, period. Again, if he really wanted to go at Hobie, in the name of all, he would do so with his pocket book and encourage others to do so with example. But as we can see that is not the case, since he is continuing his ownership of a Hobie Kayak. If anything, this is the tell all, to others, that Hobie is the kayak to own, existing warranty/goodwill policy as stands.
  4. Didn't you get this extended prorated warranty which is fairly vague and loose by Hobie (at least in all the posts I've seen)? What's to take before a judge? I find its funny that you think so highly of your one case being tied to Hobie's announcement of explicit warranty changes going forward on 2019 models. When they are most likely being proactive to expected competition.
  5. Thanks capri_auto for your input. 2013 Revo is a great kayak and you should feel at ease with it. It seems that insulting folks these days is in fashion. What ever happened to diplomacy? As far as the survey. Nothing can be inferred from these numbers in determining the validity of Matt's numbers. A different subset altogether. It's just a rough survey of folks here. Which has some merit that I wouldn't casually dismiss.
  6. Thanks for your input, Bob. Your wealth of knowledge is always appreciated.
  7. I think Hobie has a very good idea on failure rate. But that covers a huge group of folks using them differently. Here we get a good idea of failure rate for the outgoing fisherman, some under toughest conditions. Looks like we're running around the 10% failure rate, time frame unknown, but claims filed for any models from 2009 to current. Yes, there are those who did not file a claim on older kayaks past 5 years and not counted. Is 10% good, no, but it's definitely not as bad as has been portrayed lately in some threads here. As current warranty stands, you get two years written, free replacement. After that, it's under Hobie's grace, which seems to be prorated up to 5 years. I don't know if they will sell you a hull only outside the 5 year mark for full value? Probably makes more sense to part out the kayak and sell it, or give it a go like Santiago with fixing. But always file claim no matter how long it's been. You never know what Hobie might do. Would a better explicit warranty, longer term be better? Of course, would be nice to see. Should this be considered a defect or a fact of life, hull cracks? I don't know the answer to that, other than to take these facts into consideration when making a purchase. Only you can decide if it's worth the expense with the given risk/reward of owning a Hobie Kayak. Hope this survey has thrown a little light on the issue of hull cracking. Thank you all for participating and hope to hear from others.
  8. I believe it for what it is. Which has so far more than confirmed what I thought about the matter. But I can't do a perfect survey for all types of Hobie users, like Hobie can. So this survey can only be construed for what it is. Hobie users (hopefully honestly replied as such) on a public forum called stripersonline.com in a sub category of Kayak and Kayak Fishing Forum. That's all I can infer from it. And so far this problem, as it appears here, is overblown no matter what kind of **** paper you try to wrap around it.
  9. It's half full, Kross, the glass. LOL Keep in mind we are probably the toughest of users on their kayaks over recreational users. Actually I'm quite surprised at the small number of filed claims, for a rough survey. It's definitely no 50 to 100 percent as some folks like you like to portray on this forum, so far running a little under 10 percent. I could imagine, depending on what exactly Hobie's (Matt's) numbers mean/cover, actually turn out to be true.
  10. Yes, the cam system was not made to sustain the pressures of turbo fins. A lot of modifications to beef up the new click n go happened in 09. Since then, Hobie claims their warranty claims have fallen drastically on well cracks. Which I believe, having owned 5 different Hobies since then and have never experienced this hull crack in this design. The decision was documented by Hobie in that place I can't talk about back then, even fixes to help beef up those areas prone to such a crack. lt does pay to be proactive and up on current events, sometimes free upgrades to older models. Like the recent free new aka locking mechanism on Islands and collar for the mast. I don't see your beef here, I've never spoken with Hobie, live or on the phone, all email. Even friends I know of have always had their expectations exceeded by Hobie. Being proactive and diplomatic does help, I'm sure, as it can with any company I've dealt with. That being said, nobody would disagree about receiving a better explicit warranty upfront. But regardless it still pays to be proactive and diplomatic. If that is not fair, color me dumbfounded. The pub, jealous, being here in the sticks. Cheers!!
  11. Just within the 5 years in 2013. I got a 2013 hull free, but paid shipping to Costa Rica. I was not the original owner of the kayak. 09, click n go, would apply to current rules of course still with Hobie discretion.
  12. A known problem with the older non click n go models (cams) especially when adding the newer turbo fins, still small percentage came back to Hobie according to Hobie. Hobie did extend out their unwritten coverage to these models, often free replacement, newer model up to 5 years. These models are not counted in the survey. Warranty hulls are not required to be sent back for destruction in far off locations due to cost of shipping. Again, Hobie bending over backwards to take care of the customer and only requiring photos for proof. Is it great customer service to bend the unwritten rules to accommodate the customer or lack of standardized rules? I'll take flexibility any day over rigidity.
  13. If folks want to make comments here, I opened this thread up to do so. Remember, no survey is perfect, this is just a rough perspective on warranty claims to no warranty claims due to hull cracks. That is all. If your hull cracked and you didn't file a claim then actually you would be counted as having no hull crack at all. But feel free to add comment to this thread to disclose that fact.
  14. Unless you live in a non distributor location, such as I in CR at the time for my 08 Revo.
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